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Visit Our Thrift Store in Alva, OK
We're here to help you shop, donate, and connect with the community.
Get in Touch With The Clothing Exchange
Thank you for your interest in The Clothing Exchange. Whether you have a question about donations, need to confirm store hours, want details about inventory, or wish to explore community partnerships, this Contact page provides everything you need to connect with us. We are located at 532 Flynn St, Alva, OK 73717, and our team is ready to assist by phone or in person.
Contact Information (Primary)
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Donation Information and Guidelines
What to Donate:
Clean, dry, gently used clothing, shoes, accessories, and bedding.
Items Not Accepted:
Heavily stained, torn, or unsanitary items; used undergarments (with hygiene exceptions for sealed, new items); large household furniture.
How to Donate:
Bring items during store hours. For large donations, call (580) 748-1074 to arrange a convenient drop-off time.
Donation Receipts:
Donation receipts are available upon request for tax purposes. Please provide a name and contact information when requesting a receipt.
What You Can Contact Us For
Donations:
Drop-off instructions, acceptable items, and large donation coordination.
Shopping Inquiries:
Questions about sizes, specific categories, and current promotions.
Community Programs:
Partnership requests for clothing drives, back-to-school programs, and volunteer coordination.
Events:
Information on upcoming workshops, styling sessions, or special sales.
Volunteer Opportunities:
Opportunities to help with sorting, events, or community distribution.
Feedback and Complaints:
We welcome feedback on our service and operations to continuously improve.
Directions and Parking
- Directions: Conveniently located on Flynn St in Alva. Use local mapping services to find the most efficient route.
- Parking: Street parking and nearby public parking spots are available. For larger donation vehicles, there is space for short-term unloading—let us know when you arrive and staff will assist.
Community Partnerships and Collaboration
We collaborate with local nonprofits, schools, and volunteer groups to host clothing drives and support families in need. If your organization would like to partner, please contact us at (580) 748-1074 to discuss logistics, scheduling, and how we can best serve the community.
Frequently Asked Questions (Contact-Focused)
FAQ
Can I call to hold an item?
Due to frequent inventory turnover, we rarely hold items for extended periods. For higher-value items, staff may offer short-term holds—call (580) 748-1074 to inquire.
Do you offer curbside donation pickup?
At this time, we do not offer routine curbside pickups, but we may assist with logistics for large community donations—contact us to discuss arrangements.
How can I volunteer?
Call (580) 748-1074 to ask about volunteer opportunities. We coordinate shifts for sorting donations, event support, and community distribution days.
Are gift cards available?
We currently do not offer official gift cards, but special arrangements can sometimes be made—call for details.
Tips for First-Time Visitors
Bring reusable shopping bags for purchases.
Check the sizing labels carefully—pre-owned brands and sizing can vary.
Ask staff for assistance when searching for specific sizes or item types.
Plan frequent visits—new arrivals occur throughout the week.
Business Policies at a Glance
Items are sold as-is, with staff disclosing known issues.
Returns and exchanges are limited and evaluated on a case-by-case basis—save your receipt and speak with staff within a short window if an issue arises.
Donations are accepted during store hours and by appointment for large drops.
Feedback and Customer Service
We value customer feedback. If you have a suggestion, compliment, or concern, please call us or speak to a manager in-store. You can also leave feedback during in-person visits so we can respond quickly and improve our services.
Accessibility and Inclusivity
We strive to provide an inclusive shopping environment. If you require assistance during your visit—whether for mobility needs or help locating items—please let our staff know. We’ll do our best to accommodate and ensure a welcoming experience for all customers.
Final Notes
Your contact matters to us—whether you’re donating, shopping, volunteering, or seeking assistance for a community project. Reach out any time at
(580) 748-1074 or visit us at 532 Flynn St, Alva, OK 73717.
Contact Us
We will get back to you as soon as possible.
Please try again later.
Contact & Visit
Visit us at 532 Flynn St, Alva, OK 73717, United States. Our friendly team is available to help you find the right pieces for any occasion and to accept donations that meet our guidelines. Prefer to speak before you come in? Call (580) 748-1074 to ask about current stock, donation hours, or parking details.
